Thank you for choosing Fitorix Rx LLP for your telemedicine needs. To ensure transparency and clarify our stance on insurance coverage, we have developed this comprehensive Insurance Coverage Policy.
Please review the following details to understand how insurance applies to your telemedicine services with Fitorix Rx LLP.
1. Insurance Coverage Overview
1.1 Scope
Fitorix Rx LLP’s telemedicine services are designed to complement traditional in-person healthcare, providing an accessible and convenient way to access medical advice. While many insurance plans cover telemedicine, coverage specifics vary, and it is the user’s responsibility to understand their insurance policies.
1.2 Provider Networks
Fitorix Rx LLP connects users with licensed healthcare professionals who may or may not be within their insurance provider’s network. Users are advised to check with their insurance provider to determine coverage for services rendered by out-of-network healthcare professionals.
2. Verification of Insurance Coverage
2.1 User Responsibility
Users are responsible for verifying their telemedicine coverage with their insurance provider before using Fitorix Rx LLP’s services. Contact your insurance provider to inquire about:
- The extent of coverage for telemedicine consultations
- Applicable copayments or deductibles
2.2 Insurance Information
Users may be required to provide insurance details during the registration process. Fitorix Rx LLP does not bill insurance providers directly; users are responsible for submitting claims to their respective insurers.
2.3 Fitorix Rx LLP Submission (If Feasible)
In some cases, Fitorix Rx LLP may, at its discretion, attempt to submit insurance claims on behalf of users if deemed feasible. However, users remain responsible for verifying the submission and ensuring compliance with their insurance provider’s policies.
3. Insurance Billing Process
3.1 Self-Submission
Users must submit claims to their insurance providers for reimbursement. Upon request, Fitorix Rx LLP will provide a detailed invoice containing all necessary information required for insurance claims.
3.2 Coding and Documentation
Users are responsible for ensuring that their claim submissions include the appropriate billing codes and required documentation as specified by their insurance provider.
4. Insurance Reimbursement
4.1 User Responsibility
Users must follow up with their insurance providers to track the status of their claims and ensure timely reimbursement.
4.2 Reimbursement Limits
Reimbursement limits, if any, are determined by the user’s insurance policy. Users should check their policy for any restrictions on the number of telemedicine consultations covered within a specific timeframe.
5. Non-Covered Services
5.1 User Acknowledgment
Users acknowledge that some insurance plans may not cover telemedicine services. In such cases, users are responsible for the full cost of the services provided by Fitorix Rx LLP.
5.2 Billing Disputes
If users face billing disputes with their insurance providers, Fitorix Rx LLP can provide necessary documentation or information to support their case.
6. Changes to Insurance Coverage Policy
6.1 Notification
Fitorix Rx LLP reserves the right to modify this Insurance Coverage Policy. Users will be notified of any changes, and the revised policy will be made available on our website.
7. Contact Us
7.1 Customer Support
For any questions, concerns, or further clarification regarding this Insurance Coverage Policy, please contact our customer support at:
📧 support@fitorix.com
By using Fitorix Rx LLP’s Services, you confirm that you have read, understood, and agreed to abide by this Insurance Coverage Policy.
We appreciate your attention to these details and are here to assist you in navigating insurance-related matters regarding your telemedicine experience.
